Tech Support Calling

Windows Technical Support called me this morning to inform me that my computer was in “danger”. I had just gotten up, which is not a great time of the day for me. I’m not particularly “verbal” or clear-headed before I’ve finished my first cup of coffee. Rather than hanging up immediately I said “no”. I then proceeded to say “no” every time he paused to take a breath during his spiel. He eventually realized I wasn’t responding in the appropriate/hoped for way and asked me what I meant when I said “no”. He became a little testy when my first full sentence included the words “everyone knows this is a scam”. Once again I know I should have hung up but in my defense I was still half asleep. He then expressed interest in the intimacy of my assumed marital status. “I hope your husband fucks you”. Um -no you don’t but thanks…I guess. Not content to stop there he took it one step further and informed me that he “wanted to fuck me”.  Actually what he said was “I want to fuck you ma’am”. I should add here that the caller had a South Asian/Indian accent. One could assume he was calling from India so rape from afar wasn’t much of a threat. Perhaps I should keep an eye out during the next week for someone stalking me wearing a fake Windows Support Team polo shirt and a South Asian complexion. At that point I did wake up a little more and hung up the phone after wishing him a future filled with prison bars. What a lovely start to my day.

Now that I’ve had a chance to reflect 2 questions come to mind that I have no answers for;

#1-Threat of rape “ma’ am”(Don’t get me wrong –I’m not traumatized by some douche on the phone being an idiot) – Is that a cultural “go to” thing threat wise? Is that a racist thing for me to wonder? I know sexual assault can happen anywhere so that’s not the point. I live in North America where, I think, you’re more likely to hear fuck you or go fuck yourself (at least over the phone). Rape is a big media headline for South Asia/India so would I be making a judgement via a cultural bias (admittedly based on actual events) emphasized through media exposure?

#2- WHO IS BUYING INTO THIS SCAM??? I mean they wouldn’t do it unless it was making money so it must work. The idea that “Microsoft” or “Windows Support” individually monitors every one of their products purchased and calls you when there’s a problem is so outlandish. In addition this one has been making the rounds so often that my 74-year-old mother has sent me a “FWD: FWD: FWD” email about it (along with a number of others concerning –not flashing your headlights at another car, not pulling over for an unmarked police car, not accepting business cards from strangers…etc-Lord love her). I’m not saying there aren’t sophisticated scams out there that could fool even literate/savvy computer users but this one doesn’t come close.

The call made me a little nostalgic for the Nigerian Prince scam emails… at least they were sometimes addressed to “My Dearest”.

Music for this post- Lowest of the Low “Salesmen, Cheats and Liars

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